Privacy Policy for Luxury LimoExpress

Effective Date: 01/07/2025

At Luxury LimoExpress, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile app, website, and cab booking services.

1. Information We Collect

We may collect the following types of personal and non-personal information:

  • Personal Information:

    • Name

    • Mobile number

    • Email address

    • Location (GPS)

    • Payment details (processed via third-party gateways)

    • Government-issued ID (if required for verification)

  • Usage Data:

    • Device type, operating system

    • IP address

    • App usage behavior

    • Crash logs

2. How We Use Your Information

We use your data for:

  • Booking and managing cab rides

  • Providing customer support

  • Sending notifications (e.g., ride status, promotions)

  • Improving user experience

  • Complying with legal obligations

3. Location Access

We collect real-time location data to:

  • Connect you with nearby drivers

  • Track your trip in real time

  • Improve route efficiency

You may choose to deny location access, but this may impact service functionality.

4. Sharing of Information

We do not sell your data. We may share your data with:

  • Drivers (limited to what’s needed for your ride)

  • Payment gateways (to process payments securely)

  • Law enforcement (if required by law)

5. Data Security

We implement strict security measures including encryption and access controls to protect your data. However, no system is 100% secure.

6. Cookies and Tracking

Our website may use cookies to enhance your experience. You can manage cookie preferences in your browser settings.

7. Third-Party Services

Our app may link to or integrate with third-party services. Their data practices are governed by their own privacy policies.

8. Your Rights

You have the right to:

  • Access your data

  • Request correction or deletion

  • Withdraw consent for data use (where applicable)

  • Contact us for any privacy-related questions

9. Children’s Privacy

Our services are not intended for users under 18 years old. We do not knowingly collect data from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notifications.

11. Contact Us

If you have any questions or concerns about this policy, please contact:

Luxury LimoExpress
Email: luxurylimoexpres@gmail.com

Luxury LimoExpress